Education and Technology
Educube Pty Ltd
An Australian consultancy company that was founded 12 years ago. Three Australian colleges are privately owned by Educube.
Overview
Educube Consultancy is a leading education consulting agency that deeply understands the importance of Western education and its impact on Bangladeshi students. Our task was to develop a CRM system for them.
The solution
An online application that collects all leads from social media and stores them in a CRM for later follow-up and direction. A unique user management system for dividing up distinct levels of application access control. A financial solution is also needed to keep track of all transactions and customer pending payments. The Educube application is simple to use, effective, and appropriate for all Educube branches.
Business challenge
The marketing staff at Educube had a difficult time monitoring lead creation and the mail sent out as a result. It was also challenging to track down the most recent exchange of words between the client and the Educube team. They were losing opportunities to generate leads and money as a result. Regarding payment and follow-up, there was a considerable gap between the marketing and finance teams.
Technical challenge
Integration of all the existing data and their follow-up was one of the major hurdles because all social media activities were performed primarily manually (using an old Excel sheet). The new solution also offers API interaction with all social media platforms for live event involvement, thus, data loss was yet another significant concern for us. A couple of other points are provided below.
What we built
Key features
User
User management
Role
Core features
Trigger Rule
Product/Service
Lead Generation
Deal
Activity
Meeting
Project
Case/Ticket
Customer Segmentation
Note
Doc
Proposal
Contract
Indirect Sales (B2B)
Notification
Preference
Payment
Estimate
Invoice
Financial Report
Dashboard (Analytical Chart)
Report
Third-party integration
Bulk Email Integration
Cold Email Integration
SMS Integration
Call Integration
Synchronization
Communication
Chat
Social Share
Contact Synchronization
Alert
Gallery
The delivered solution
