Educube Pty Ltd
An Australian consultancy company that was founded 12 years ago. Three Australian colleges are privately owned by Educube.
Contact UsProject Overview
Educube Consultancy is a leading education consulting agency that deeply understands the importance of Western education and its impact on Bangladeshi students. Our task was to develop a CRM system for them.
Project Details
Team Composition
Duration
Country
Industry
Client Name
Expertise Used
We used AWS for server, load balance, cache, and data. Laravel microservice, with Nuxt and SSR, has been used for application development. Gitlab and Jira for managing the development of the application.
Client Information
Educube Pty Ltd
CEO
A well-known educational consultancy company has its head office in Australia and a branch in Dhaka, Bangladesh. The founder and team members are primarily from Australian educational backgrounds, and they have a thorough knowledge of the value of Western education and how it affects pupils in Bangladesh.
Technology
Solution Delivered
An online application that collects all leads from social media and stores them in a CRM for later follow-up and direction. A unique user management system for dividing up distinct levels of application access control. A financial solution is also needed to keep track of all transactions and customer pending payments. The Educube application is simple to use, effective, and appropriate for all Educube branches.
Project Details
Key Features
- User
- User management
- Role
- Core features
- Trigger Rule
- Product/Service
- Lead Generation
- Deal
- Activity
- Meeting
- Project
- Case/Ticket
- Customer Segmentation
- Note
- Doc
- Proposal
- Contract
- Indirect Sales (B2B)
- Notification
- Preference
- Payment
- Estimate
- Invoice
- Financial Report
- Dashboard (Analytical Chart)
- Report
- Third-party integration
- Bulk Email Integration
- Cold Email Integration
- SMS Integration
- Call Integration
- Synchronization
- Communication
- Chat
- Social Share
- Contact Synchronization
- Alert
Business Challenge
The marketing staff at Educube had a difficult time monitoring lead creation and the mail sent out as a result. It was also challenging to track down the most recent exchange of words between the client and the Educube team. They were losing opportunities to generate leads and money as a result. Regarding payment and follow-up, there was a considerable gap between the marketing and finance teams.
Technical Challenges
Integration of all the existing data and their follow-up was one of the major hurdles because all social media activities were performed primarily manually (using an old Excel sheet). The new solution also offers API interaction with all social media platforms for live event involvement, thus, data loss was yet another significant concern for us. A couple of other points are provided below.
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