What was the problem?
E.ON Romania needed to replace a legacy PHP application while keeping SAP, CRM and data-warehouse workflows connected. The challenge was to modernize the customer experience without breaking the operational systems that supported sales, onboarding, billing and self-service.
How we structured the solution.
One shared platform supports customer services while keeping enterprise integrations connected and secure.
Modernize the portal. Keep workflows connected.
REEA group delivered an Azure platform with Java microservices and an AEM frontend, connecting customer services to SAP, Dynamics CRM and data warehouses.
Scheduled and event-driven integrations support data exchange. Key Vault protects sensitive keys, while Azure monitoring provides diagnostics and alerts.
Customer access. Connected operations.
The delivered capabilities were designed to solve the core problem: give customers a modern portal while keeping enterprise systems connected and secure.
Give customers access online
Bring sales, onboarding, invoices, payments and messaging into one customer-facing portal.
Connect customer and business data
Exchange data with SAP, Dynamics CRM and warehouses through scheduled and event-driven integrations.
Support diagnosis and monitoring
Store sensitive keys in Key Vault and surface platform diagnostics and alerts through Azure monitoring.
Connected services. Impact in focus.
Customer access, connected integrations and platform reliability.
Customers served
Active self-service portal users supported across Romania.
Uptime SLA
Platform availability and uninterrupted billing access.
Enterprise integrations
Connected SAP, Dynamics CRM and data warehouses.
Need to modernize your portal without disconnecting your business?
Let’s discuss customer self-service, enterprise integrations and a practical modernization path.